Senior TechOps Engineer
Our client, a leading iGaming B2B Supplier, is looking for an experienced, yet hands-on Senior TechOps Engineer able to thrive in a fast-growing business where change is constant. You will have full responsibility for TechOps covering Datacenters, hypervisors, storage, networking and cloud. Providing operational support to ensure minimal customer impact. Advise on strategy and recommend technologies via an evolving roadmap.
Manage datacenter and cloud infrastructure
Manage networking devices including switches, routers, firewalls
Manage network services e.g. VPN, SDWAN, MPLS, DDoS protection, load balancers and WAF
Manage infrastructure devices – servers, storage arrays and associated hypervisors and OS’s e.g. CentOS/Debian, KVM, VMWare
Infrastructure services DNS, SSO, directory services, file and print, SIEM and log management
Hardware Monitoring – Zabbix, Prometheus/Grafana
Able to assist with infrastructure/application specific configurations and optimisations e.g. databases, message queues, frameworks for high-throughput write intensive workloads.
Ensure firmware and software patching is completed on a quarterly schedule to N-1
A key member of the security working group interpreting/applying policies and controls, assisting with audits to ISO27001 standards, collating logs, etc
Operate in a DevOps culture, ensuring maximum automation (e.g. IaC)
Maximise resilience, while balancing cost
Constant performance optimisation ensuring hypervisors, storage, loadbalancers are optimally balanced
Maintain your roadmap to deliver continuous improvements
Confident with business stakeholders from commercial, product, data and technical to understand their future needs.
Able to identify and highlight key risks
Contribute as a team
Manage supplier relationships
Maintaining a hardware/Software asset register
Who you are
Be pragmatic in your approach, and ensure you maintain perspective.
A good listener, and clear communicator.
At home in an agile environment.
A good leader.
Able to operate in all parts of the business and identify key drivers
Worked in DevOps culture.
Used to working in ITIL environments
Able to evolve yourself and mentor colleagues as the business grows. Using techniques from industry-leading businesses.
Worked in a web-based, high transaction businesses
Technical enough to articulate complex concepts
Worked in cloud technologies including AWS and Azure.
You accept ownership of business problems, ensuring outcomes/delivery across multiple teams.
Migrate a legacy network design to modern approach suitable for automation
Upgrade VPN solution to cope with WFH culture and separate based on user roles
Understand our application stack to enable support and suggest improvements
Create and maintain a risk register of obsolescence and prioritise upgrade work
Review existing monitoring platform and upgrade where necessary
Perform architectural review of our servers, storage and applications and make recommendation on improving resiliency
Assist project delivery teams as SME on compute
Embrace DevOps culture and evangelise its benefits
Helping develop into service management model with ITIL frameworks on Incident/Problem/Change
Continuously improving – common requests are proceduralised allowing NOC or Configuration team to manage more requests, improving resolution
Introducing CSI’s – constant service improvements
Measure success by trending KPI’s on availability, resilience and reducing business impact hours