From Land-Based Casinos to Online Gaming: How Professionals Can Transition
- Pierre and Liana Mifsud
- Apr 2
- 2 min read
Malta has always been a hotspot for the gaming industry, with its buzzing land-based casinos and a booming online gaming sector.
As the world moves more toward digital platforms, many casino professionals are thinking about shifting to online gaming. While the change might seem daunting, it’s a great opportunity to grow your career in a fast-paced, global industry.
Why Move to Online Gaming?
Online gaming in Malta is thriving, thanks to cutting-edge technology and a strong regulatory framework. Unlike traditional casinos, which are limited by physical space and opening hours, online platforms operate 24/7 and can attract players from all over the world.
This growth means more jobs for people who understand gaming and can adapt to the digital landscape.
Key Differences Between Land-Based and Online Gaming
Before making the switch, it’s important to know what’s different:
Work Environment – Land-based casinos require you to be on-site, while online gaming companies often offer flexible office or remote work.
Customer Interaction – In physical casinos, you deal with players face-to-face. Online, you’ll use live chat, email, and AI-powered support.
Technology – Online gaming relies on digital tools, payment systems, and gaming software.
Regulations – Malta’s iGaming laws are strict and different from those for land-based casinos.
Skills You’ll Need for a Smooth Transition
Many skills from land-based casinos are useful in online gaming, but you might need to learn some new ones:
Customer Support & Player Management – Handling player queries online is different but builds on your existing customer service skills.
Live Dealer Operations – If you’ve worked as a dealer, online casinos with live-streamed games could be a great fit.
Digital Marketing & Affiliate Management – Online gaming companies invest heavily in ads, SEO, and partnerships. Learning these can open new doors.
Compliance & Responsible Gaming – Online gaming has strict rules. Knowledge of regulations and player protection is valuable.
IT & Data Analysis – Understanding fraud prevention, analytics, and online platforms is a big plus.
How to Make the Switch Successfully
1. Upskill with Certifications
Malta offers courses in iGaming, compliance, and digital marketing. Getting certified can boost your chances of landing a good role.
2. Network with Industry Professionals
Attend events like SiGMA to meet recruiters and experts. Networking can lead to job opportunities and insider advice.
3. Start with Entry-Level Roles
Many online gaming companies hire for customer support, fraud prevention, and account management.
4. Highlight Your Casino Experience
Your background in land-based casinos is valuable! Emphasize skills like customer service, problem-solving, and game knowledge in your applications.
5. Stay Updated on Industry Trends
iGaming moves fast. Keep up with new tech, regulations, and trends to stay competitive.
The Future of Online Gaming in Malta
Malta is a global leader in iGaming, with strong regulations, tax benefits, and top-tier infrastructure. The demand for skilled professionals is steadily growing.
For casino workers, moving into online gaming isn’t just a change—it’s a smart career move. With the right skills and mindset, you can thrive in this exciting industry.
